reprinted from:
The Bureau of National Affairs, Inc.
LABOR RELATIONS
Volume 1, Number 19 THE BUREAU OF NATIONAL AFFAIRS, INC. May 13, 1987
Dispute Resolution

By Nancy C. House
August, 1992 Labor Law Journal
(Ms. House is District Manager of Labor Relations, AT&T Southern Region, Atlanta, Georgia)

HIGHLIGHTS OF TESTIMONY AT SECOND TASK FORCE MEETING

reprinted from:
National Academy of Arbitrators
January 1994
The Chronicle